Autoscope European Car Repair - Dallas White Rock Lake

9796 Ferguson Rd.,
Dallas, TX 75228 US
1.0
1 Review
Write a Review

Our Mission:
To provide exceptional service, repairs and performance for your European vehicle.

Our Vision:
To revolutionize European car care in the Dallas area through service, education and trust.

Our Values:
Trust, Educate, Protect, Integrity, Consistency, Transparency

AUTOSCOPE takes pride in their quality of service. In order to make the car care chore more enjoyable and convenient, we offer:

  • 3 convenient locations
  • Complementary car pickup/drop off Monday – Friday
  • Friendly, factory-certified technicians
  • Clean, comfortable facilities
  • Glass wall separating waiting area from the shop. You are welcome to watch us care for your car
  • Dealership quality service & warranty without the dealership price tag
  • Tire-Stop & Curb System, which clears even the lowest of the European car bumpers
  • Family owned and operated for over 34 years
  • 100% Customer Satisfaction rating by AAA-Texas
  • Refreshments & Wi-Fi

Amenities

  • Customer Lounge
  • Free Wifi
  • Refreshments
  • Vehicle Sanitizing
  • After Hours Drop-Off
  • Courtesy Car Wash
  • Shuttle Service

1 Review

  • Prentiss B
    Prentiss B3 weeks ago

    Autoscope White Rock- Dallas kept my Jag for almost 2 months ( November 17th - January 9th) while placing blame on the warranty company. Had it for almost a week before I had to go up there and get them to even start the claim. Charged $2021.97 for parts and another insane $2532.01 for labor all for my car to still be making the same noise as when I brought it in and 3 of the issues to have never even been addressed. I paid over 900 bucks out of pocket for labor and the only thing that was fixed properly was my window regulator that took three days longer than promised. After waiting for my car through 3 holidays, constant bad communication, and multiple trips up there to make sure they were even working on my car, Raffi refused to waive the diagnostic fee that he failed to complete in the time frame discussed and that ultimately extended the claim time. Prices like $201 for a regular car wheel alignment, 128.77 for a hose clamp (parts $34.83/ labor a ridiculous $93.94) , and $245 for the diagnostic that didn't address any of my concerns for a grand total of $4,684.57. Raffi and Moe repeatedly pointed every finger at the warranty company and would not admit any fault for any of the countless no call-backs, trips up to the shop to get them to call the warranty company, no upfront pricing, lack of concerns being addressed, and length of the ordeal. Even after saying that he would be furious too Raffi refused to lower his labor price. Totally money driven and unprofessional from Moe answering the phone to Raffi so called fixing cars. My customer

    Invoice # is 81849 - Since they love to try and discredit bad reviews!

    DO NOT do any business with these people it is a waste of your hard earned money and time.

    2008 Jaguar S-Type
    Was this review helpful?