Don's Import Auto Service has provided Jaguar repair and Jaguar service for the Vero Beach, Florida community since 1980.
We are a customer-focused service organization: caring for both our customers and their Jaguars. We employ ASE Certified and Master Technicians and manufacturer trained technicians. They are continually receiving training to keep current on today's highly complex automobiles.
We hope to earn your trust the next time your Jaguar requires servicing or repairs.
I came to Vero Beach to work on contract, and knew very little about the area, back in 2005. A coworker suggested Don's when I was asking around for a solid garage in the area. When I checked out Don's, it struck me as the kind of operation that I came to trust in other places I've lived: clean, friendly. It proved to be organized, trustworthy and informative then. I came back to town in 2010, and I've been bringing my vehicles to Don's for just about everything. Why? I trust their word.
I would like to thank you again for the excellent service that we received on our Jaguar, which was completed in a timely fashion. What started as a simple repair, your expertise in explaining other suspension issues that existed, or could arise in the future, helped us to make the right decision. Although we were dealing with a significant increase in repair cost, I never felt that I was in a high pressure sales situation and in fact was grateful for you advice. Just as you suggested the Jag looks, rides and handles like a different car.
Let me not forget the frigidly and courteous staff as well. My wife and I would recommend Don’s Import and Dustin Duncklee to anyone, in need of quality service. We most certainly will be back for work that may be needed in the future.
This week, we were provided with excellent service at your garage, and we truly appreciate it. Dustin has made our auto repair experience less stressful with his PR skills. We thank him for his professional opinion before having our autos repaired. I am highly pleased with the professional manner in which your mechanics serviced our automobile. We will definitely refer all of her friends to Don’s Import Auto Service & Sales. We were looking for a Christian family business and we found one with you.The way you treat your employees shines through the way they treat customers.
I want to take a moment to thank you and your staff (especially Andreas) for saving me $350 – $500 for a new tire when all I needed was to tighten the valve stem om my car ( any car I owned up to this point never had nuts on the valve stem!).
This shows that you truly care about the customer when most places would simply order the tire and replace it. Andreas corrected me on the tire size I needed and also asked me to double check to make sure it’s not a leak from somewhere else.
I must add that when I saw your facility I was very impressed. Friendly staff, clean facilities and a waiting room that felt more like a doctors office than a greasy garage.
THANK YOU for your advice and service. I will be sure to tell others!
ASA
ASE Certified
iATN
Don's Import Auto is fantastic! They are the most honest, fair and upfront mechanics I have worked with. As a woman who doesn't know much about cars I often feel taken advantage of or that I cannot trust many mechanics - Don has never made me feel that way. Their work is also top quality! Highly recommend.
