Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
127 Reviews
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It’s a Love Affair..! We Know Your Love for Jaguar..!

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24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service Jaguar specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of European automotive experience and technical expertise. We’re team of Jaguar trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Jaguar Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Jaguar to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Jaguar repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Jaguars. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of Jaguar repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by JagShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for Jaguar
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area
  • Hand Sanitizer
  • Contact-Free Service

Meet Our Team

  • Josh Saraves

    Lead Expert Technician

    Lead Master Technician Josh Saraves grew up with an extra ordinary talent for fixing cars and a passion for Jaguar. Josh grew up in New Jersey working at his family’s auto repair shop, doing what he loved the most - fixing the cars! At age seventeen Josh bought old Volkswagen, went to junk yard, paid $65 for Transmission and replaced himself and he has been in love with auto service ever since. Afterword Josh decided to pursue the automotive industry and established an excellent reputation for accurate diagnosis and solutions to repair a variety of cars.

    Josh has more than 20 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Josh and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Jaguar.

    Josh maintains hundreds of loyal Jaguar customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for Jaguar Customers

    Show Coupon

Awards & Affiliations

Audi Club North AmericaAudi Club North America
AutologicAutologic
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

127 Reviews

  • Laura Simmons
    Laura Simmons1 week ago

    After a heavy rain my Jaguar started smelling damp inside the cabin. Judy helped get it inspected and they found the sunroof drain clogged with debris. Once it was cleared, the smell disappeared and the interior stayed dry.

    2018 Jaguar XF
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  • Julie Elison
    Julie Elison1 week ago

    Noticed a sweet coolant smell after parking my Jaguar F-PACE 2019 on colder evenings around here. Josh traced it to a small crack in the plastic coolant expansion tank and replaced it before it turned into a bigger problem.

    2019 Jaguar F-Pace
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  • Jacob Kristi
    Jacob Kristi5 months ago

    My 2015 Jaguar XF started running rough with a strong fuel smell, and it turned out one of the injectors was leaking. The shop replaced the faulty injector, tested the fuel system, and the car now runs silky smooth again without that worrying odor.

    2015 Jaguar XF
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  • James Hooks
    James Hooks5 months ago

    My 2018 F-Pace began to hesitate under acceleration and would occasionally flash a drivetrain fault message. The team found a failing high-pressure fuel pump and a couple of brittle vacuum lines. They swapped the pump, replaced the hoses, and re-flashed the ECU. I could feel the difference right away the V6 now pulls smoothly without a hint of hesitation.

    2018 Jaguar F-Pace
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  • Tina Lenes
    Tina Lenes6 months ago

    My Jaguar’s suspension had started to feel rough, like every bump in the road was magnified. I was nervous it would turn into a huge repair. The shop found worn control arm bushings and replaced them with precision. The difference is night and day the ride is back to being smooth and composed. I appreciated how they explained everything in plain terms and treated the car like it was their own.

    2020 Jaguar F-Pace
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  • Nyke Anthony
    Nyke Anthony6 months ago

    I had to bring my Jaguar in because of an oil leak and warning lights that kept bothering me. At first, I thought it might turn into a big headache, but the team checked it carefully and found it was just a gasket and sensor issue. They explained it clearly, gave me an upfront estimate, and fixed everything without any surprises. Now the car feels smooth, no leaks, no lights on the dash. Really glad I trusted them they made the whole process easy and stress-free.

    2016 Jaguar XE
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  • Dosmon
    Dosmon 7 months ago

    Started hearing a strange fluttering sound near the driver-side mirror thought it was wind noise. Turned out to be a loose blind spot sensor housing inside the mirror unit. They disassembled the mirror, secured the sensor mount, and updated the sensor firmware while at it. Now it’s quiet again, and the blind spot alerts are faster too didn’t expect tech fixes to feel this satisfying!

    2020 Jaguar XF
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  • Noel Siggens
    Noel Siggens8 months ago

    Started noticing uneven tire wear and a bit of drift on the highway. A faulty rear toe link was the diagnosis. Replaced it and did a proper 4-wheel alignment.

    2021 Jaguar XF
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  • Dale Prek
    Dale Prek8 months ago

    The convertible top was closing slower than usual and hesitated halfway in my Jaguar. The hydraulic fluid was low and they topped it up after a full check. Now it opens and closes effortlessly, just like it should.

    2024 Jaguar F Type
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  • Monner Jim
    Monner Jim9 months ago

    I noticed a subtle judder when downshifting at low speeds. Desi Auto Care updated the transmission software and flushed the fluid. Now my Jag shifts smoothly.

    2022 Jaguar XF
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  • Julie patt
    Julie patt9 months ago

    The auto start-stop feature was acting up—shutting off at the worst times. They updated the software and checked the battery sensor. Since then, it’s been seamless and smart. Nice to have the tech working with me again.

    2022 Jaguar XF
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  • Hansika Rathode
    Hansika Rathode10 months ago

    I brought in my car XE because it started feeling like a boat on bumpy roads — way too floaty. Turns out the rear suspension bushings were worn out. The team diagnosed it quickly and had it sorted within a day. Now, the ride feels tight and composed again, just like a Jaguar should. I appreciate how they explained everything without jargon — felt like I was in good hands.

    2019 Jaguar XE
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  • Stephanie Dean
    Stephanie Dean10 months ago

    Took my 2021 Jaguar XE to Desi Auto Care after hearing a knocking sound from the front end over bumps. They found the front sway bar bushings were worn and got them replaced the same day. The car feels solid smooth Jaguar feel. Really impressed with their attention to detail!

    2021 Jaguar XE
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  • Manisha Due
    Manisha Due11 months ago

    At the front desk I scheduled an appointment for an engine leak and brake inspection. Their crew made the diagnosis and sent me an estimate for each repair before beginning work. I accepted the repair work estimate and in a few hours my vehicle was ready to be picked up. All repair work was noted on the invoice, totally honest business.

    2020 Jaguar XJ
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  • Smirthi Ganeshan
    Smirthi Ganeshan11 months ago

    Great experience. Had a check engine light come on and they were able to get my car looked at right away!! Fixed and for a decent price. Will definitely use them again in the future. Can’t say enough good things about one stop auto!

    2022 Jaguar XJ8
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  • Casdo Paul
    Casdo Paul1 year ago

    Great service and experience at a fair price. I scheduled an appointment, ran 30 mins late, but they were still able to get me in and out within the 2 hours for replacement of fog lamps, tail lamp and alternator. I highly recommend them.

    2016 Jaguar XJ8
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  • Chinor Diyi
    Chinor Diyi1 year ago

    I can't believe I've only just discovered this gem close to me in Startford. Took my car here for an AC compressor replacement and I’m happy with the service I got. Sam was great throughout the entire process and is just an awesome person to interact with. They definitely got a repeating customer here.

    2017 Jaguar XJ8
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  • Josefina Ivy
    Josefina Ivy1 year ago

    Faced with a sudden coolant leak and overheating in my car, the issue was traced to a cracked cylinder head. The repair involved replacing the damaged head and resealing the coolant pathways. Post-repair, the engine regained operation and heat management.

    2015 Jaguar XF
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  • Shajia Sultana
    Shajia Sultana1 year ago

    My Jaguar was given a strange vibe during acceleration, the issue turned out to be a cracked intake manifold and also caused air leaks. They replaced and repaired what is necessary. My vehicle is back on road perfectly with a smooth growl.

    2014 Jaguar XF
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  • Hashmath Syed
    Hashmath Syed1 year ago

    There was a subtle loss of torque in my car, the technician identified a blocked catalytic converter restricting exhaust flow and expertly cleaned and cleared the blockage.

    2016 Jaguar XF
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  • Kim Jacy
    Kim Jacy1 year ago

    After observing the oil burning smell and smoke from the exhaust I brought my car here. The team discovered a cracked cylinder head and performed a precise repair, including replacing the gasket and reconditioning the head. They handled and serviced well.

    2012 Jaguar XJ8
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  • Byran M
    Byran M1 year ago

    My car began showing signs of overheating, especially during city driving. After a thorough inspection, the issue was traced to a malfunctioning thermostat that wasn’t regulating the engine temperature properly. They replaced and the engine now stays perfectly cool, even in heavy traffic. It’s a relief knowing that the engine is running efficiently again without the risk of damage from overheating!

    2014 Jaguar XF
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  • Anne Beneth
    Anne Beneth1 year ago

    After noticing a faint smell of fuel in my Jaguar, I brought it in for inspection. The mechanics quickly identified a small crack in the fuel line and replaced it before it could turn into a serious problem. The service was prompt, and they even ran extra checks to ensure everything else was in top shape. The car now feels safe and solid.

    2019 Jaguar XF
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  • Liz shannon
    Liz shannon1 year ago

    Had my Jaguar in for a fuel injector replacement, and the difference is remarkable. The engine is now running smoother, with noticeably better fuel efficiency. The service was prompt and professional, making my Jaguar feel as agile and powerful as ever.

    2017 Jaguar XJ
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  • Tylor Mice
    Tylor Mice1 year ago

    Had the coolant system repair on my Jaguar serviced here, and they did an outstanding job. Quick turnaround and good customer satisfaction and kept me informed about everything.

    2013 Jaguar XF
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  • Xalter ivory
    Xalter ivory 1 year ago

    They did very excellent service for my engine repairs and also transparent about the fare and bought the company spare parts. Recommended for their dependable and reliable work.

    2014 Jaguar XF
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  • William John
    William John1 year ago

    Service for addressing persistent braking issues. The staff quickly identified and replaced the worn-out brake pads and rotors, ensuring my SUV now stops smoothly and safely. Professional and efficient throughout.

    2016 Jaguar F-Pace
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  • Brian Voila
    Brian Voila1 year ago

    I came here for my Jaguar’s routine maintenance and it was exemplary. They handled everything smoothly and service with expertise. High recommended for Jaguar owners seeking top-tier maintenance.

    2011 Jaguar XJ
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  • Lori Perez
    Lori Perez1 year ago

    Not only did he diagnose my transmission correctly and fix them, he probably saved some lives too, as my car was an utter hazard. Yes, embarrassingly, I did not pay attention with this serious oil leak issue. Good people to deal with!

    2020 Jaguar F pace
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  • Marcus
    Marcus1 year ago

    My car lost air conditioning during these hot days, and Josh jumped right on it kept me in the loop by text, and even adjusted to lower my price when he found promotional discount on the parts. Highly recommend.

    2018 Jaguar Xe
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  • Dexter Agape
    Dexter Agape1 year ago

    My car was fixed same day by evening, and I assume it wasn’t a problem they see quite often. The price was very fair for being located in such a high traffic White Horse Pike, and my car honestly feels tighter after a simple lube inspection.

    2015 Jaguar F-Type
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  • Roma Galarza
    Roma Galarza1 year ago

    I had an emergency brake light on and I was quoted a great price to fix it. This shop is awesome. No unnecessary sales here!

    2017 Jaguar XF35T
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  • Sharon G.
    Sharon G.1 year ago

    I took my Jaguar here with an issue of squeaky brakes. Eddie could have told me I needed a complete brake replacement job and I would have defiantly paid him, instead he told me that there is still 45% left on all my brake pads and it’s not worth the money to replace the brakes now, but whatever he did, it resolved my squeaky sound. He changed my transmission fluid for the less price than dealership.

    2022 Jaguar F-pace
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  • Ravi Balaji
    Ravi Balaji1 year ago

    It's a busy repair shop, but they made it easy to get it towed late at night around 11pm ( a few minutes on the phone to get contact information and an explanation of what was the issue). Even the AAA tow truck driver had good things to say about Desi when he came to pick up my vehicle!

    Technician understood why the AAA driver heard what he heard, and explained it in simple language for me to understand!. Give them a shot!

    2011 Jaguar XK
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  • Jeff Molina
    Jeff Molina2 years ago

    I have dealt with a number of non-dealer Jaguar repair shops, in both the NJ & NY, but Desi is professional. Three times they help me out for repairs. Thank you, guys, for taking care of my business, money, and my peace of mind.

    2016 Jaguar f-typE
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  • Noel Sands
    Noel Sands2 years ago

    Decided to venture out from major repair from the local Jaguar dealership and found this shop. Might stay with my Jaguar now, after such great job by Desi Auto Care!

    2020 Jaguar F- type automatic
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  • Nitish Bhalla
    Nitish Bhalla2 years ago

    Brought in my Jaguar to resolve issue head gasket replacement. From the very first assessment it was determined that a new valve cover was needed as well as the oil filter gasket replacement and an engine cleaning also, and I agreed because this was my second opinion. They treat you like family and office staff is helpful.

    2019 Jaguar XE
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  • Julia Naish
    Julia Naish2 years ago

    I visited late, like 5:35pm-ish. I talked with Sam for a while. He understood my urgency of dashboard sign. Then he accepts a maintenance service for my vehicle. I appreciate much!

    Service was good. They carefully checked everything. He offered some extra miles like tire pressure check, all fluid check, and washer fluid check. Over all, I was not able to find any questioning about his work. I totally recommend Desi Auto.

    2010 Jaguar F type
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  • Cherry Q.
    Cherry Q.2 years ago

    Had this car almost a decade and Desi Auto Care keeps it in great shape! You can’t go wrong with them if you have any Jaguar. You know you’re in good hands when your vehicle is repaired by one of only a handful of Jaguar mechanic. Highly recommended!

    2014 Jaguar XJR
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  • Edward Flood
    Edward Flood2 years ago

    I have absolutely come to rely on and appreciate the care they did repairing my car. Recently, Sam and the team at Desi Auto helped me find a suspension setup that fit my requirements. Really thorough!

    2021 Jaguar P340 S
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  • Bob Webster
    Bob Webster2 years ago

    My car started misfiring on the way to home in the morning, and I knew I do not want to pay the repairs from the dealers. Left my car in with an appointment, and by the 5:30pm, they were completed. When I arrived to pick up, Sam showed me all of the parts and fluid that he replaced and they went over those items that could need action in some future. You can ask any question (as I did), and he will provide prompt specific answers.

    I already feel an improvement from when I brought it in for repair (my JAG was very sluggish and delay to respond before). I would recommend Desi Auto Care to everyone who drives a Jaguar. You do not want to drop a Jaguar off at a jack of all trades. Rather, you need a specialist like Desi!

    2015 Jaguar xJ
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  • Tony Hucks
    Tony Hucks2 years ago

    Generally, I like to get involved in the repair workflow. Luckily Desi Auto Care is willing to meet me with lots of communication, clarity, and out-of-the-box job requests. The crew is competent and cooperative. Specifically, Josh really helped and worked with me to get the necessary work done. Shop is clean and state-of-art. Dylan always greets you with the smile and Josh works hard to get you all answers! If you are looking for a mechanic that cares about your concerns and gives you top flight work, this is the place!

    2017 Jaguar sport 35T
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  • Ed Griffin
    Ed Griffin2 years ago

    I took my car to Desi Auto Care after I bought it from my general manager for some repairs. He had been taking the car to Desi for long time so they came highly recommended. I was satisfied with service; the repairs were completed in a timely fashion; he cleaned the leaked oil and coolant off from the engine & I got the 2 year warranty. I would send any of my friends-family with European cars to them.

    2015 Jaguar xkr
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  • Robot Gupta
    Robot Gupta2 years ago

    Awesome service! These folks don’t wash your car, instead they give solid reliable advice and quality service. Personally, I cannot expect more from a Jaguar technician. They actually keep the old replacement parts for you to show you.

    2012 Jaguar XJL
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  • Merlin Bowman
    Merlin Bowman2 years ago

    The Engine service was excellent … never had to go back to have an issue “re-fixed.”

    BTW … two years warranty is a big help and there’s complimentary sodas, snacks too, they open on Saturdays too.

    2001 Jaguar S/Type
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  • Tatiana Snider
    Tatiana Snider2 years ago

    My family are regular customers here. Plus, Desi is open on Saturdays and they give 2 years warranty. A big plus for me!

    2008 Jaguar XJ Super V8
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  • Lindsey
    Lindsey3 years ago

    I was updated with my service details through text, which is much convenient when we live with our cell-phones practically glued to our hands. I don't hesitate to ask my questions, mechanic will answer them all. Example, something I wanted to know was which company were my parts being ordered from and which country are they made in?

    2013 Jaguar XKR
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  • Mario Mcnair
    Mario Mcnair 3 years ago

    Chris was the most reasonable in price for my valve cover gasket replacement. He has fast turnaround, and I was happy to get my car back in good running order. Thank you.

    2016 Jaguar XJ
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  • Harold Gates
    Harold Gates3 years ago

    My friend Yusef has been going to this automotive shop for years so Desi came highly recommended. I just bought a car from a local guy. Chris completed my pre-inspection, he have a good eye and he noticed right away the color on the trunk was a different shine than the rest of the vehicle. And sure, enough the car was in some accident. I passed the multi-point inspection and purchased the car. Thanks man.

    2012 Jaguar 90,000 miles
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  • Oreo
    Oreo3 years ago

    Recently got a second opinion and some repair done on my car here. Christian diagnosed my car's issue accurately and gave me fair quote. Also helped me identify a few other issues that were causing me trouble since a month.

    2020 Jaguar F-PACE
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  • Tayana Zee Oreo
    Tayana Zee Oreo3 years ago

    Recently got a second opinion and some repair done on my car here. Christian diagnosed my car's issue accurately and gave me a fair quote. Also helped me identify a few other issues that were causing me trouble for a month.

    2020 Jaguar F-PACE
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  • Melissa TT
    Melissa TT3 years ago

    Desi is an example of “you get what you pay for.” You’ll drive away with your car fixed to gold standard, in my opinion.

    2009 Jaguar convertible
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  • Fidel Garcia
    Fidel Garcia3 years ago

    Auto repair sucks and is a hassle but bringing my XE here was well worth it. Chris, the manager, pretty much did the job himself, talking to the adjuster and insurance, and made sure all the things I needed were covered. Chris did a fantastic job bringing my car back the way it was. Got this new cold air intake when I got my car back.

    These folks are incredibly jag-insane. This shop is legit.

    2017 Jaguar xE 35t
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  • Chris Geiser
    Chris Geiser3 years ago

    Super compliant and helpful. Came in with transmission issues including erratic shifting, grinding gears and got them fixed next day.

    Based on his patient answering of all my questions and additional forthright information, I can definitely see why Desi has a great star rating!!

    2003 Jaguar v6-s-type
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  • Tony Potts
    Tony Potts3 years ago

    Came in for 80k service and mechanic did additional valve cover leak repair for the previously quoted price. I’ll definitely bring my car back to Desi as per my need.

    2017 Jaguar XE R-sport
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  • Nelson Little
    Nelson Little3 years ago

    I have nothing but good things to say about Desi Auto Care. They do the service and repair work on my Jag and always check the vehicle from top to bottom and help me identify potential issues (even the small things), so that it doesn't turn into an expensive repair later. I’m active in the Jaguar community, and happily recommend Desi!

    2015 Jaguar XKR
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  • Kristi Williams
    Kristi Williams3 years ago

    Bought my used Jaguar with 125k on it, with the help of Desi. I've had the car for over six years, now it has 190k miles on it. Still drives strong.

    They also figured out why my Audi was showing check engine sign. Fixed the issue without costing me an arm and a leg. It's been seven months now and check engine sign has never come back on. I'm satisfied!

    2013 Jaguar XF supercharged
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  • John Smith
    John Smith3 years ago

    Great shop for honest service at below market prices! Always busy so make an appointment.

    2005 Jaguar XK8
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  • Beauty Legaspi
    Beauty Legaspi3 years ago

    The technicians were awesome. I have a Jaguar S-Type with a horrifying “rat’s nest” of an engine component. They replaced my carb without problem. Clean waiting room, fair charges. Most importantly for me is 2 years warranty. Would totally use them repeatedly and recommend them to all who is looking for honesty and quality service.

    2007 Jaguar S-Type
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  • Yogendra Jain
    Yogendra Jain3 years ago

    Bryan helped me at the office, and I'm sorry that I didn't catch the other mechanic's name so I can mention him as well. I took my car in for an inspection and found a few surprises. He was patient with me, as I don't know much about autos. He took me to shop and physically showed me what repair I needed and was helpful in advice and preparing quotes. I liked that he didn't push me to blow a lots of money at once, he let me know which was the most important to repair first and which issues would be needed to get done later. He also propped up rear window that fell down until I can get the window motor replaced. Thanks!

    2016 Jaguar F-Type
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  • Jonsthan H. Davis
    Jonsthan H. Davis4 years ago

    Desi Auto Care has computers required to understand some of the diagnostic codes my Jaguar was spitting out. They identified and took care of the issues for a good price.

    2015 Jaguar XJ
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  • Harry Boylan
    Harry Boylan4 years ago

    Brakes on my car just failed almost gone and noise like a tank rumbling down on the street. I dropped it off at Desi Auto Care in a last ditch effort. Bryan offered me honest assessment and I agreed for brakes job. Also his mechanic also found a very new muffler. This welding saved me $100s. Now I feel my brakes are tight and the driving is very quiet.

    2008 Jaguar xxj8
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  • Aaron Tesoro
    Aaron Tesoro4 years ago

    Great Jaguar job! I took my car when it started overheating and they fixed for much less than I expected. Chris is knowledgeable about my model from the beginning and called the manufacturer to get more info. I was back on road next day and have since taken three out of state trips without any problems.

    2017 Jaguar xE
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  • Nicholas
    Nicholas4 years ago

    If you choose to bring your Jaguar here, you will always get a exact answer to all questions - "when, why, warranty and how much will it cost?" You'll understand what I am talking (writing) about. I recommend them.

    2009 Jaguar xj8
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  • RK Management
    RK Management4 years ago

    This car I bought from Craigslist in 2020 that now has over 180k on it. I made the huge mistake of taking it to one reputed shop for its oil change and general checkup. Long story short, it was a BAD experience. From the worst customer service, to the shady technical job.

    So, after searching on internet, I found Desi Auto Care! I called these mechanics regarding an oil change including major repair issue and the manager Joshua was happy to answer all of my questions and even recommended a few tips. I also was observing my car being worked on. I will be bringing my car back for any repair and specially engine work in the future! I highly recommend this shop to all British car owners! Great business ethics!

    2014 Jaguar XJL Portfolio
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  • Leslie Roth
    Leslie Roth4 years ago

    Recently bought old Jaguar, 105k miles for a best bargain. Problem is it's out of warranty and no maintenance record. Error sign show up this week, with somewhat power lost. I was thinking to go to my regular mechanic, but I wanted a shop that specializes in Jaguars. Glad I did and found Desi Auto Care. The positive reviews here are legit. Josh found my Jaguar's exact problem and fixed it in 2 days. Car drives great now, power got restored, error sign is gone. Multipoint safety inspection was performed, fluid filled, and showed me my car's underbody to pinpoint what may needed in the future. Service is top notch.

    Before I was going to repair shop and leaving with a lighter wallet!! Now I found Desi who saves me money.

    2011 Jaguar XK
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  • John Bustillo
    John Bustillo4 years ago

    We lost the dash gauges. Suddenly stopped operating. Mechanic removed the assembly out, and tested it. DEAD! Then he tried resoldering the black leads - very common failure point. It did not work. He advised us to buy a replacement salvaged from another XK8 off eBay so we did. After a week we took it to install it, and receive the call next day after installation completed. Working great and NO CHARGE. Sam just earned our loyalty, and we’ll be taking BMW & Jaguar to Desi in future. They also have a clients from Delaware-Pennsylvania, so the word must be out on this shop!

    2006 Jaguar CONV
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  • Tsung-han Yeung
    Tsung-han Yeung4 years ago

    This is the only shop you should take your Jaguar/Land Rover if it's no longer covered under warranty. I have an old Jaguar 100K miles on it, and I plan on going another 100K in it since I have Desi Auto Care as my repair shop.

    2014 Jaguar V6
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  • Clarence Woods
    Clarence Woods4 years ago

    They’re specialized in older Jaguars too and gave me direct and honest opinions.

    He was able to get the parts I needed to get back on road by 5:00PM. If you own a late model, you’ll understand what a miracle that is.

    Thanks to Josh for the devotion to clients and his craft.

    2001 Jaguar supercharged xk8
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  • Dr. Ronald Miller
    Dr. Ronald Miller4 years ago

    This is what auto repair business should be like! After a nightmare situation with pep boys, I brought my float here and finally they fix my coolant leak issue.

    Chris was able to correctly diagnose the source of the leak (water pump) within an hour. He took the time to show me the broken part and explain how it works with respect to the rest of the coolant system. Friday my car was ready to pick up. It’s been 5 weeks since my repair, and I haven’t had any issue at all!

    2009 Jaguar XKR
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  • John Avalos
    John Avalos4 years ago

    A+ on all counts. (BTW my car runs fine after $730 repair vs over $3900 at West Chester dealership)

    2011 Jaguar XJL supercharged
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  • W. Jon
    W. Jon4 years ago

    I love when I save money, and the service is reliable. With my mask on I waited there while they serviced my car, and I was surprised how professionally it was. Mechanic gave it a full inspection and listed what need to keep an eye on down the road. I can set up appointment and communicate on their website (I really like that feature - everything is in writing so no mistakes.) Make sure to check Desiautocare.com for coupons for great savings. (I got $100 off!) I recommend trying them out. They install original parts, and their mechanics specialize in Jaguar/Rover.

    2007 Jaguar S,type
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  • Shawnda Black
    Shawnda Black4 years ago

    I highly recommend them! Had a leak in my JG the day I was leaving to head back south. Theyy found the leak, handled it and got me on the road in a timely fashion! I can't say enough good things about Desi.

    2016 Jaguar Type Convertible
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  • Joe Hutchinson
    Joe Hutchinson5 years ago

    They were quick and 1/3 of the price. I haven’t actually had a repair done there. Repair will be done after my next paycheck, but they did a through work diagnosing my car. I would recommend.

    2009 Jaguar Xkr
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  • Larry Cassidy
    Larry Cassidy5 years ago

    Good communications for major repair on my car. First time done right-result! They take care all of my cars and always stand behind their job and gives you parts-labor 2y/24k miles warranty.

    2018 Jaguar E-pace P250
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  • Mr. Harrison
    Mr. Harrison5 years ago

    Chris and the crew are my go-to guys for all my car stuff. They go above and beyond to make sure all your car needs are met and they shoot you straight no matter if it's something you do want to hear but needs to be said. No surprises and honest to a fault.

    2007 Jaguar S type
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  • Krishna Yadav
    Krishna Yadav5 years ago

    Sam is nice to work with, even with my car because I needed it before I headed out of town to help Covid-19 patients. Timely job, and he keeps you updated on the status of the repairs. If you have a Jaguar, this is the shop you should be doing your out of warranty service with.

    2005 Jaguar S Type
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  • Trevor Cobbs
    Trevor Cobbs5 years ago

    I found this shop through Google when my car started making crazy sounds. Jaguars are particular cars with specialized parts and idiosyncrasies, so I've always taken it to the dealership, but after my warranty expired a last months, I started looking for a Jag-shop that wouldn't cost me an arm and a leg to keep my car running smoothly. Desi specializes in Jaguar vehicles, so they understand all of the eccentricities of these cars while charging honest prices. He listed the less urgent items on my invoice to be completed later so I wouldn't have to pay a huge sum of money all in one day.

    2019 Jaguar xe 25t
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  • Kelly Vernango
    Kelly Vernango5 years ago

    I tried but couldn't find a Jaguar mechanic in area that would touch it. When I called Desi at the end of my rope, I was told, do not worry we can sure fix it. not only he fixed it way faster than expected, he have it running smooth and the price was more than reasonable. I cannot out into writing how grateful I am. If you need a Jaguar technician this is the only number to call.

    2002 Jaguar xk8 convertible
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  • Luis Carter
    Luis Carter 5 years ago

    I've been bringing my SUV here since few yrs. Master mechanic Chris is a fountain of Jaguar/Rover knowledge, and his mechanics are highly trained and passionate about their craft. Give them a try!

    2018 Jaguar E-Pace P300
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  • Eddie
    Eddie5 years ago

    I know nothing absolutely about cars and couldn't care less. That being said, when warning lights start having a fiesta on my dash board, I was clueless. That's where Desi Auto Care comes in. This shop has the great customer service( thanks to Kathelyn!).

    When Chris tells you that your XYZ valve is leaking juice and your XYZ needs to be replaced, you can trust him that your XYZ valve is actually leaking juice and your XYZ actually needs to be replaced. Not to mention, the Jaguar service dept quoted me 3x more than Chris's estimate . Great shop!!

    2016 Jaguar 35t R-sport
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  • Adam Trias
    Adam Trias5 years ago

    I've been taking my car to Desi Auto Care since the warranty expired and they are a godsend. So far they've fixed everything from the windshield seal to three different oil leaks to brakes replace. They provide a great value for the amount of service they give. Easy going and happy to answer any questions I may have about my repairs.

    2016 Jaguar XF XF
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    Katelyn5 years ago

    Hello Adam!

    Your satisfaction is our top priority. Thank you so much.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Samantha Ginley
    Samantha Ginley5 years ago

    Every time Drew works on my car it performs great! He's honest and does not treat a woman like she's a moron. He genuinely cares about your car I just got her back from a transmission job he did and she just purrs. I can't give this place enough stars.

    2012 Jaguar xK
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    Drew5 years ago

    Hello Samantha!

    We appriciate your support. See you at your next appointment.

    Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Nancy Fisher
    Nancy Fisher5 years ago

    During my initial visit to Desi Auto Care, technician test drove my car and confirmed the prognosis and explained in detail the procedure and how long it would take (a full day for my major issue). I don't know cars at all, but I got a very assuring feeling that they would do the job well and not rip me off. I was right!

    2011 Jaguar xJ
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    Chris5 years ago

    Hello Nancy!

    We welcomes you to our Jaguar-family of fine customers. Thank you very much.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Tim Bluebello
    Tim Bluebello5 years ago

    He didn't try to up sell anything. Drew fixed my XK8 cooling system issue quickly and for less than my expectation. He totally understood my concern about putting money in "NICE-TO-DO" repairs for this car. I appreciated his job and will return for service if/when needed.

    1999 Jaguar XK8
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    Drew5 years ago

    Hello Tim!

    Your satisfaction is our top priority. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Jack McGill
    Jack McGill5 years ago

    I was gifted this car (was stored in the garage for a long time) with only 46,000 miles and wanted a detailed evaluation by a specialist shop. Yes the oil change and checkup was all done he gave my baby a clean bill of health, stating that there is nothing wrong with my car. I can drive to my long distance trips now.

    2003 Jaguar X _ series
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    Katelyn5 years ago

    Hello Jack!

    Thank you for sharing your experience. It was a pleasure to take care of your Jaguar.

    Best wishes from - Jaguar specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Anthony Dixon
    Anthony Dixon6 years ago

    Our car has developed a major rattle over the last year, they replaced the real shocks and the bushings that attach the shocks to the car, my son-in-law who works on cars himself told me that the price we paid is a reasonable price. The shop is clean it has the special tools needed to work on Jaguars. Rattle went away totally

    2001 Jaguar xj8
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    Katelyn5 years ago

    Hello Anthony!

    We specialize in happy customers! Thank you for sharing your experience.

    Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Johnny Layman
    Johnny Layman6 years ago

    Did they fix my intermittently and spontaneously accelerated forward issue? Yeah!

    Did it cost significantly less than it should have? Yeah!

    For a jaguar mechanic, are they underpriced? Yeah!

    Gives you two years warranty or, the job? Yeah!

    Thank you Mr. Stanley (my supervisor) for suggesting me this shop.

    2013 Jaguar xf
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    Katelyn6 years ago

    Hello Johnny!

    Thank you so much for your continue loyal support.

    Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Pamela Daley
    Pamela Daley6 years ago

    Went here for my Jaguar and was impressed with their knowledge to fix my wheel bearing loud noise issue. Looking forward to returning next time.

    2009 Jaguar Convertible
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    Leslie6 years ago

    Hello Pamela!

    We are so happy that Donna referred you! Thank you so much.

    Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Will Roque
    Will Roque6 years ago

    Shaun always take the time to explain what he thinks is issue and what he needs to do to get the car back on the road. I had an extended warranty but had him give me 2nd opinion. I even had him work on my car because his labor and parts was much cheaper than mu deductible. Now that my car is out of warranty it will strictly be a one mechanic cat at Desi Auto Care.....as long as Shaun doesn't move!

    2015 Jaguar Sport
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    Shaun6 years ago

    Hello Will!

    I love to be here. I'm not moving and I'm here forever. I appreciate your comments. Thank you.

    Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • S. Colney
    S. Colney6 years ago

    I've had my both cars with desi auto care few times, for major servicing and maintenance work. I appreciate that they work with Jaguar and refer back to the factory warrantee if at all possible. This is a professionally run business that is invested in Jaguar culture. The shop has a few pretty cool Jaguar's on their parking lot and clients that bring Porsche's, Range Rover and Mercedes of course BMWs. I bring my F-Type and XKR here for anything I need taken care of. They're genuine mechanics who give you a best price. I highly recommend this shop and will continue to give them my business.

    2010 Jaguar XKR and F-Type
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    Emily6 years ago

    Hello Steve!

    It is always a pleasure to see you and we appreciate your kind words! Thank you for your continued trust.

    Best wishes from - Jaguar specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Joel Parmeiee
    Joel Parmeiee6 years ago

    He had a chance to rip me off, but didn't. I went in for a check engine light, and asked for quotes on brakes because when I was at the dealership 10 days ago, the dealership had said they were due for replacing. Being out of warranty, I did not buy them from Jaguar dealer. Engine light is on because I apparently took too long to notice the loose gas cap light earlier. Brakes? Fair quote, but Chris pointed out that if I actually look at the brakes they have 35% life left and are not due yet. Total bill: $0.

    2005 Jaguar XJR
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    Chris6 years ago

    Hello Joel!

    we welcomes you to our Jaguar-family of fine customers. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Valerie Farina
    Valerie Farina6 years ago

    I was planning to buy a used Jag and wanted an inspection before I purchased it. Sam let me bring the car right in, and in 1.5 he's I was out the door with my detailed inspection report. Very helpful and knowledgeable staff works here. As a female I hate going to a mechanic because you never know what kind of lie they will try to come up with. This inspection report helped me knock an extra $2000 off the price of the car when I bought it. Car is getting fix/service here next Thursday.

    2008 Jaguar XJ8
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    Sam6 years ago

    Hello Valerie!

    We specialize In happy customers!. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Ron Pelligra
    Ron Pelligra6 years ago

    I came to meet Mr. Shawn with my girlfriend's car and got Air Suspension Compressor work done for so much LESS than the big box dealership. It made me happy also to be treated with care and courtesy. Fixed my mirror motor issue at no cost! He put me at ease; I got my girlfriend's car done for a fraction. Saved money and I'm not in the doghouse! And, if you pay attention, in the waiting room there is a mini-fridge with free soda. Cherry Pepsi too! My favorite! Thanks.

    2012 Jaguar XK Series
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    Shawn6 years ago

    Hello Ron!

    We're specialized in happy customers. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Marvin Kidd
    Marvin Kidd6 years ago

    I got an appointment for Fri, upon inspection the front right and left control arms were cracked, leaking and showing wear on the tires. He took me inside the repair shop to explain the repair that needed to be done.

    Courteous and straightforward service.

    Picked the car up on Mon It was a spotless.

    Drives like a brand new car. Thank-you!

    2013 Jaguar XJ Series
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    Leslie6 years ago

    Hello Marvin!

    Your satisfaction is our top priority. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Sam Knight
    Sam Knight6 years ago

    I been going here for 3 years. These technicians are professionals, Jaguar-skilled and honest. I've had many experiences when I've thought I needed "X" and Sean checked it out and told me to wait. He use quality parts and give you good value for your money. Sean and his guys are the best mechanics I've had, and I'm a school teacher.

    2009 Jaguar Xk/XKR
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    Sean6 years ago

    Hello Sam!

    Thank you for your continue...support.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Nikki Montalavo
    Nikki Montalavo6 years ago

    I instantly liked this shop! Drew found my gas leak in 10 minutes and repaired it within 1.5 hrs. (Of course with an appointment!!) He is not into sugar coating things, just really honest guys. This shop is not fancy, but they'll get the service done right in a timely fashion.

    2007 Jaguar S-Type V8
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    Drew6 years ago

    Hello Nikki!

    We appreciate your comments. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, British expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Art Neuman
    Art Neuman6 years ago

    This shop is a great addition to your Jaguar ownership especially out of warranty. Having mechanical background I can definitely spot professional work and attention to detail.

    I highly recommend this shop based on my repair experience.

    Thank you Sean and Jessica for your help.

    Will definitely use you for 3 of my family car needs.

    2014 Jaguar XJR LWD
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    Jessica6 years ago

    Hello Art!

    Thank you for your comments.

    Best wishes from - Jaguar specialist independent, local auto repair shop, British expert, certified mechanics, imported maintenance service center.

  • Isak Olsson
    Isak Olsson6 years ago

    Issues with a misfire and check engine was flashing on my Jaguar XK. I made an appointment, took my car in, they are very friendly, their waiting room is clean and full with free snacks, sodas, coffee makes you feel like you at home. They performed a safety inspection and diagnosed my misfire their estimate was very reasonable.

    2016 Jaguar F Type
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    Jessica6 years ago

    Hello Isak!

    Thank you for taking time to review.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Craig Greenberg
    Craig Greenberg6 years ago

    My Jaguar XJL broke down on the Route 42 so after reading the reviews online, I had my car towed to Desi Auto Care. It was inspected and fixed all in the same day: Wednesday within 5:30 hrs. Two belts needed to be replaced. My brakes were shot as well so I had those replaced. But Sean, a mechanic I had never met, was much more reliable. He will definitely be my go-to choice in the future!

    2015 Jaguar XJL
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    Sean6 years ago

    Hello Craig!

    We welcomes you to our Jaguar-family of fine customers. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Matt Bausch
    Matt Bausch6 years ago

    We brought our Jaguar in to Cherry Hill dealer with a check engine light on. They charged us $195 to diagnose the problem but didn't touch the car until 9 days. We ended up taking the car to the Desi Auto who figured it out and repaired with low cost. Also pointed out that one of the hoses for air filter system had the tabs broken off so it wasn't working properly. These guys fixed the door lock/unlock issue. And the work guaranteed for 2 years!

    2011 Jaguar XJ
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    Jessica6 years ago

    Hello Matt!

    Thank you for sharing your experience.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Victor Linton
    Victor Linton7 years ago

    Holy cow! The shop is top notch. He explained my Jaguar brake situation in details and convinced me to hold off on a replacement until it's mechanically advised. What a smart way to earn repeat business and referrals. I just referred my sister-in-law to Desi for her Mercedes engine vibration issue. Good Karma!

    2010 Jaguar XF
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    Jessica7 years ago

    Hello Victor!

    Thank you for sharing your experience.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, British expert, certified mechanics, imported maintenance service center.

  • Elliot Mintzer
    Elliot Mintzer7 years ago

    Took my Jaguar in to Desi Auto Care for an oil change and asked the guys to give it a look over while they were at it. Often worrying that car mechanics will take advantage of my lack of knowledge, but Shawn was very honest and did not push any repairs upon me. He made sure my car safe before driving it back home (in Delaware) and let me know of some other things that could be fixed in the future. To top it all off, they had a really large variety of free refreshments in the waiting area.

    2014 Jaguar XJR
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    Shawn7 years ago

    Hello Elliot!

    We welcomes you to our Jaguar-family of fine customers. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Frank Daley
    Frank Daley7 years ago

    I'm a brother of an ex-mechanic and extremely critical on auto shops. But I must say I had an A++ experience here at Desi Auto Care. He is professional and good at Jaguar things. I have a 10 yrs old car and he knew it like an old friend. Sean has Jaguars figured out. What impressed me was the shop floor and waiting area was organized and clean. That was huge for me.

    2008 Jaguar Xk
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    Sean7 years ago

    Hello Frank!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Jaguar specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Debra Sank
    Debra Sank7 years ago

    My older Jag had a starting problem. Turns out it needed a new starter. If anyone is familiar with changing a starter motor on this car, you will know it is sort of a pain to get to since the starter is located in difficult place.

    But, the folks at Desi Auto Care were prompt and charged a very reasonable fee. I had my car towed to their shop, they replaced the starter, and the car was ready the next day. (Price quotes from other auto shops were higher, and they did not specialize in Euro cars either.)

    Note -Desi seems to be very busy. You will have to make an appointment.

    2003 Jaguar XK Series
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    Leslie7 years ago

    Hello Debra!

    Thank you for sharing your experience.

    Best wishes from - Jaguar specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Tim Nawrocki
    Tim Nawrocki 7 years ago

    Good owner poor mechanic. Took car in for transmission work, owner Shaun had a good idea and transmission improved. However, when I went to get car, a mechanic wearing a Mavis Discount Tire mechanic shirt (that worried me) said he believed my hood ornament was "too loose" (it wasn't) instead of fixing cable and spring properly (I've done job before) He glued it on and taped in place until glue set, also he said my bonnet release latch was too tight and he "adjusted " it. Bonnet was closed a bit uneven so when i went home I opened bonnet to reclose bonnet completely it would not latch. Took it back and had to convince Shaun that his guy screwed up my car. Shaun ordered a cable, I went back to get it installed, same mechanic did work. Showed me attitude when he gave me back keys. Bonnet still not flush, mechanic displayed even more attitude and grumbling as he adjusted one side of latch, said "see you hood is still off on the other side" and walked away. Fortunately I can fix but will not be back, especially the distance it was for me.

    2005 Jaguar Xj8L
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    Shaun7 years ago

    Hello Tim!

    We appreciate your support. Thank you.

    Best wishes from - Jaguar specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Arthur Osheroff
    Arthur Osheroff7 years ago

    I'm a new customer, I was referred from a local Delaware Valley Jaguar Club member. Dropped off my car for a window problem and engine overheating caused by a failed water pump impeller. Great service and easy to deal with. I'm usually a DIY man but this repair was beyond me. Thanks Chris, you guys gained me as a customer!

    2006 Jaguar XKR
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    Chris7 years ago

    Hello Arthur!

    We welcomes you to our Jaguar-family of fine customers.

    Best wishes from - Jaguar specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Paul Cunningham
    Paul Cunningham7 years ago

    What caught my eye for Desi Auto Care? Shop's parking lot is over-filled with European cars! Wow! I bought a pre-owned Jaguar from the dealer with a 60 days warranty. I heard a "clunk" sound when I slowed down. Dealer said "it's very normal." Intuition said how can it be? I called Sean and he said bring it in. We test drove the car together. He put it on the lift and showed me loose front differential. He sent dealer his findings. Jaguar dealer will do the repair but Sean now has me as a "LIFE TIME" customer. Why? He took the time and explained and showed everything to me. His diagnostic charge was very cheaper than dealer. He takes a lot of pride in the Jaguar repair shop he built and customers are his only priority. Very impressed! More power to Sean!

    2012 Jaguar XKR - S
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    Sean7 years ago

    Hello Paul!

    It was a pleasure taking care of your Jaguar. Thank you very much.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Sam Mullen
    Sam Mullen7 years ago

    I inherited a Jaguar after losing my BMW on the accident. The idea of no car payments was exciting, and I decided to keep the car instead of a trade in.

    I was not sure who I can trust estimate on the bad condition of my car. I brought it to Cherry Hill Jaguar dealership. They gave an inspection. As expected, searching and found Desi Auto Care; Shawn kept my car for a week and saved my bank balance.

    The 2nd time, the car was having some fault problems with the rear passenger door and the bad starter. He repaired these beautifully and in such a timely manner

    2012 Jaguar Portfolio
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    Shawn7 years ago

    Hello Sam!

    Thank you for sharing your experience. We appreciate your support.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Laura Harriot
    Laura Harriot7 years ago

    I was concerned because my oil light had repeatedly come on within the past few weeks, coolant signal was blinking me, and my brakes were squeaking at every stop. I decided to bring my Jaguar in and all had been checked out and serviced as needed by 5 pm. Thank you guys for your timeliness, great customer service, and for not taking advantage of a girl who knows nothing about car! You’ve got a repeat customer here.

    I just scheduled another service with Desi Auto Care regarding replacement of worn shocks. Their pricing is more than just fair. These guys make dealership pricing seem unethical and outlandish.

    2010 Jaguar XF 2010
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    Rachael7 years ago

    Hello Laura!

    Thank you for taking time to review. It was a pleasure taking care of your car.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Khan
    Khan7 years ago

    I researched for three weeks for an independent repair shop as an alternative to the dealership. I found Desi Auto Care and finally took my car in. He fix my Jaguar transmission leak (dirty dark oil with smell) and I asked for 3 different services and he was helpful and courteous enough to research and recommend that 2 of the services were not actually needed at my mileage. One word - honest!!

    2014 Jaguar XJ
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    Desi7 years ago

    Hello Khan!

    We welcomes you to our Jaguar-family of fine customers. Thank you very much.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Huang Chi-Ling
    Huang Chi-Ling7 years ago

    After sudden check engine light came on I took my JAG to the dealer. They were going to charge me $430 just to let me know what wrong. I declined and took the car to my local guy Andrew. Hr diagnosed it and gave me a print out with 3 error codes. He suggested that I take it back to the dealer because even though my car was out of warranty he was sure that since they were NOx emissions codes they would be covered. He was right. He could have easily charged me for the job but he was honest and gave smart advice. He has won my business in the past and will be in the future too.

    2014 Jaguar XJR
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    Andrew7 years ago

    Hello Huang!

    We welcomes you to our Jaguar-Family of fine customers. Thank you.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Megan Haley
    Megan Haley7 years ago

    Sometimes when my car hit a bump its stop running. Then I shake the fuse box under the hood a little and I also wiggle the relays in fuse box the car runs again. I was scared to think expensive repair job.

    Ryan can figure out what the trouble is and he doesn't start with the most expansive solution. He explains to me, it's a loose and corroded connection on your fuse box. He fixes them all for tightness and made sure all connections are clean. Cost me nothing. Wow! They have the Jaguar diagnostic software and access to the same parts as dealers.

    2001 Jaguar XJ-L
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    Ryan7 years ago

    Hello Megan!

    We appreciate you for sharing your experience. Thank you very much.

    Best wishes from - JAGUAR specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Angel Kramer
    Angel Kramer8 years ago

    After the powerful nor'easter snow and rain caused too many potholes in local streets of Blackwood. My car got knocked by potholes and brake sensor became loose. Sam ask mechanic to hook it back up and would not take any money for it. Real friendly guys with A+ class act.

    2009 Jaguar XF Luxury
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    Sam8 years ago

    Hello Angel!

    It was a simple fix. Thank you for choosing us.

    Best wishes from - JAGUAR Specialist Independent - Local Auto Repair Shop and European Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Tanya Grants
    Tanya Grants8 years ago

    1st service of my car since purchased in Oct. first time in my life it was a good experience at mechanics shop! Shawn the master tech is so passionate about Jaguar and he loves talking about them. Forget the fact that my bill only came to $248 which was WAY LESS than I was ready to pay. He does have high-end Diagnostic system for Jags.

    2003 Jaguar XK8
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    Shawn8 years ago

    Hello Tanya!

    We're proud to take care of your Jaguar.

    Best wishes from - JAGUAR Specialist Independent - Local Auto Repair Shop and European Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Richie
    Richie8 years ago

    Thnx in advance. Very much recommended! My Jag's knock sensor wires (defective soy-based electrical wiring) was chew by a culprits rat/mice/squirrel? Jag dealership quote me $1760 plus tax to repair it. (remember-physically damage is not cover by warranty) but Mike smartly resolves this wiring mess. save me around $1100+

    2011 Jaguar XJ
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    Mike8 years ago

    Hello Richie!

    It was a unique wiring issues, We learn lot from this situation. Thank you for your support.

    Best wishes from - JAGUAR Specialist Imported Auto Repair Shop and European Expert, Certified Mechanic, Maintenance Service Center.

  • Billy Davis
    Billy Davis8 years ago

    I know my Jaguar. I do my own brakes, suspension, and minor maintenance. I even have my own diagnostic cable and Jaguar software, but if it involves the engine etc. These guys are taking care of it. day later got my car back and it runs better than the day I bought it I am the 2nd owner. Andrew even noticed that I had just had an oil change and reset the oil service light for me. I can do this my self but it is the gesture that matters.

    2007 Jaguar V8 R
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    Andrew8 years ago

    Hello Billy!

    It was a pleasure to meet Jag-knowledgeable customer like you. We appreciate your support.

    Thank you from - JAGUAR Specialist imported Auto Repair Shop and European Expert, certified Mechanic, Maintenance Service Center.

  • Amarjeet Singh
    Amarjeet Singh8 years ago

    Shawn and his gang are great at their Jag-craft. You can talk to them about any aspect of your car. They show the replaced parts and freely give their time to explain the progression of a failure. I appreciate their patience with my dumb questions.

    They know the Jag's inside and out and their diagnostic skills are great. Jaguar owners are fortunate to have such great assets available right on the White Horse Pike.

    2004 Jaguar XJ Vanden Plas
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    Shawn and team8 years ago

    Hello Amarjeet!

    Love the word "Jag-craft"

    We welcomes you to our Jaguar-family of fine customers.

    BIG Thank You! from - JAGUAR European expert specialist imported Auto Repair Shop and certified Mechanic Maintenance Service Center.

  • Sharnie Hawks
    Sharnie Hawks8 years ago

    These guys were great. My Jaguar overheated while I was on my way to a dinner in town at 6pm. they gave me a ride to the restaurant in Haddonfield and my car was ready by 11:30 next morning. Great guys and fare prices. My best wishes to you guys!

    2010 Jaguar XF R
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    Desi8 years ago

    Hi Sharnie!

    We appreciate your support.

    Thank You from - JAGUAR Specialist imported Auto Repair Shop and Expert European - certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Katie Reese
    Katie Reese8 years ago

    Driver side window decided to collapse, (thank god it wasn't raining) right after my warranty ran out. UGH! Of course that always happens to me. A quick call to the husband and he looked up on his iPhone. Desi Auto Care came up. I was there years ago with my Jaguar and said let's go! They got us in on time and had my window fixed by evening. My life is super busy and being without my car is a BIG inconvenience. Their service was A+ and I am very grateful! And the cost was lower than Repairpal estimate.

    We'll be back (hopefully not soon, no offense Desi guys! You were great!)

    2008 Jaguar XJ Series
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    Rachael8 years ago

    Hello Katie,

    We're proud to have a such a nice customer like you.

    We appreciate your continue support.

    Thank you from - JAGUAR expert specialist imported auto repair shop and European mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Tyrone Foxx
    Tyrone Foxx8 years ago

    Just had my JAG's complete exhaust system replaced by this shop. Kind of a warm jovial atmosphere here. Mechanic brought me under the car and showed me exactly which pieces of the exhaust were broken and needed to be replaced and what could be salvaged. Fair prices too.

    Note - these guys are the first mechanics I'd feel comfortable sending my girlfriend to without fear of normal mechanic chick down talking.

    2006 Jaguar X
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    Sam8 years ago

    Hello Tyrone,

    We appreciate your support and trust in us.

    Thank you from - JAGUAR expert specialist technician auto repair shop and European mechanic maintenance service center.

  • Miranda Andretti
    Miranda Andretti8 years ago

    My favorite Jaguar XJ6 needed repairs. Fortunately i found Desi Auto Care, who basically saved this wonderful "Young Timer" from the scrap yard.

    The general manager Sean, perfectly understood my situation. He wasn't pushing to replace everything that had broken with new parts, (as the dealership was) so used parts were also installed. For illustration, the drain plug of the engine oil pan was leaking, the dealership advised me to replace the oil pan with a new one for $3675 + tax (dealer said it's a lots of work involve bla...bla...bla...) Desi done it with a used oil pan and re-thread the drain plug and cheaper labor, all my work total was $637 + tax

    I have complete trust in their competence. The communication was good, Sean kept me updated about their progress. I was given a ride to the Lindenwold Train Station when I left my car there. When I collected it, I was given the findings of their inspection to know what other issues will likely come up later - this is something I couldn't get the dealership do for me.

    1996 Jaguar XJ6 Sedan
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    Sean8 years ago

    Hey Miranda,

    It was a pleasure taking care of your "Young Timer Jag".

    Thank you from - JAGUAR specialist imported auto repair shop and mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Arthur Hogan
    Arthur Hogan8 years ago

    Called desi auto care to find out potential leaking coolant hose on my S-Type R. I explained that I was a student, and needed to know whether repairs are feasible, or whether I should dump the car. He spent a good 25 minutes on the phone discussing all the potential issues and remedies. I was able to drop off my car after hours in lot.

    He spent several hours taking everything apart, pressure testing the system, making sure it wasn't something catastrophic like a head gasket. It turned out to be the water pump that was gushing, and my radiator had a slow leak, he was upfront and honest, letting me know that it was manageable, wouldn't leave me stranded, and could be let alone for some time if I wanted.

    But I decided to get it done both repairs. I got 2 years warranty on parts and labor for a water pump and radiator. He buttoned everything up perfectly; he made sure no hoses were rubbing (something dealership mechanics don't check).

    Sean is a top notch mechanic who knows these Jags very well.

    2005 Jaguar S-Type R 4-Door
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    Rachael8 years ago

    Hi Arthur,

    We appreciate your kind words!

    Thank you from - JAGUAR specialist auto repair shop & expert mechanic maintenance service center.

  • Tony Labaczewski
    Tony Labaczewski8 years ago

    I took my 97 xk8 coupe into desi auto care. It had several warning messages happening transmission, traction control and also dead battery and a few other bits needing attention.

    Shawn identified what was wrong in all departments, resolved how to rectify them (some of which were very unusual) and provided me with a priority list of what needed to be done, complete with very reasonable pricing. The ABS needed attention also and so he had the defective ABS ECU rebuilt rather than sell me a very expensive new one.

    I decided to do everything on the list as it was obvious there is a wealth of expertise there.

    1997 Jaguar XK8
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    Shawn8 years ago

    Hi Tony,

    We love to deal with unusual problems, you gave us perfect opportunity to perform challenging work.

    Thank you from - JAGUAR specialist auto repair shop & expert mechanic maintenance service center.

  • Natasza Wozniak
    Natasza Wozniak8 years ago

    We are sitting in Desi Auto Care at almost 6 pm on Saturday after a breakdown on New Jersey Turnpike Exit 4. We were headed Washington DC when we broke down.

    After getting towed to Desi Auto Care, Andrew told us it was the alternator and he searched far and wide to find one for us. Their shop closes at 5 pm, and he's staying very late to fix our car so we can get to our family's house.

    Everyone here has been so incredibly nice I could cry. On top of all that, the owner asked if he could take us somewhere nearby to get dinner. It has been long time since I've been treated so kindly.

    I don't know that i have the word to tell you how awesome this experience has been. If we ever break down again, I sure hope it's here.

    2013 Jaguar XJ Series L Portfolio AWD
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    Andrew8 years ago

    Hi Natasza,

    It was a pleasure to meet your nice family.

    God bless you all. we appreciate your support.

    Thank you from - JAGUAR specialist auto repair shop & expert mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • RAY HEDENBERG
    RAY HEDENBERG8 years ago

    The Jaguar Main Line PA dealer told me I needed front and rear pads and rotors, new wiring harness, and a brake light switch, totaling $5200 plus. I took my car to Desi Auto Care at Stratford NJ and saved $3700 !!! The car didn't need rear rotors and wiring harness, needed cleaning NOT replaced. In addition, Sean did my annual oil service at a reasonable price.

    I was so happy with DESI's service that I took my wife's BMW for a brake and discovered that the brakes are fine. All services are delivered on time, as promised and under the estimate.

    2009 Jaguar XF LUXURY
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    Sean8 years ago

    Hello Ray,

    We appreciate your long trip from PA. Our team was proud to fix your Jaguar.

    Thank you from - JAGUAR specialist auto repair shop & maintenance expert mechanic service center.

  • Valentina Fishcher
    Valentina Fishcher9 years ago

    THIS JAGUAR SPECIALIST SHOP IS REAL DEAL! The best shop to take your car for service specially if you drive JAGUAR!

    I've been having trouble with my Jaguar where the transmission light comes on and off, and every time it does , my car has trouble accelerating as I step on the gas pedal. Shawn advised me to change the TPS sensors, which is what the smog test showed, and the reason why the heck engine light is on.

    I went to dealership for this problem and they gave me BIG "to do list...." costing me amount equal to my my mortgage. Desi Auto Care charged me ridiculously low price, I was so happy, I took my family for movie night out!

    After the fix, my JAG has been cruising like brand new. Highly recommend this expert shop. The whole staff seems happy to work here.

    Tip: Lots of Free food-drinks for customers-Enjoy ! This is a busy shop, make sure you get an appointment.

    2007 Jaguar XJ-8 L
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    Shawn9 years ago

    Hello Valentina,

    We welcomes you to our family of fine customers.

    Thank you from - JAGUAR specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.