3 Reviews

• 
  Brunella Bruni1 year ago

  My family has been happily using Victor’s for more than 30 years. When we drop off our cars we are confident in their care and expertise in diagnosing and repairing the problem. Paul is so kind and patient in explaining the repairs. He has even fixed minor issues I wasn’t even aware of. I highly recommend this shop in San Antonio!

  2001 Jaguar S-Type

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• 
  Marcie Blangiardo9 years ago

  We have been using Victor's for 13 years as our maintenance and repair shop and have been overall happy with his work but not so happy with his attitude. We were more interested in our car leaving the shop fixed so we have continued to let his rudeness roll of our backs. Last week we brought my 8 month ago purchased jag XF Supercharged in for an oil change and simple brake pad (only pads) change. Later in the day Victor called to let us know he took my car out for a test drive and TOTALED it. Another driver t-boned my car causing airbags to pop and car was just mangled on the passenger side. Victor did apologize very halfhearted but as the days went on Victor as well as his son working in the shop completely ignored my phone calls and refused to speak with me or my husband. The insurance will give us $5,000 less than what I purchased my car for 8 months ago. Victor is wiping his hands clean on the difference. I can not find my comparable car within 1000 miles of where I live for anywhere near the price we purchased it and you would think after the dedicated years of using Victors shop he would make up the $4000 difference so I can get the exact car initially brought into his shop a week ago. Again, he will not answer my calls to even discuss options. My car is still in his shop totaled and the guy won't answer my calls? I am so disappointed that I just have to write my first review on anything other than Amazon books! We can no longer let his rudeness roll of our backs.

  2011 Jaguar XF Supercharged

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• 
  Vito11 years ago

  I've known Victor for over 40 years. Although he can be moody, his Jaguar repair expertise is beyond reproach. BTW, he charges the same for an oil change as the local Jaguar dealer, however, no appointment is needed. During the course of the oil change, he notes any repair issues which may need to be addressed, on the service ticket.

  1986 Jaguar XJ 12 Series III Sovereign

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