Kings Cross Automotive

315 E Reserve Street
Vancouver, WA 98661 US
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COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • Contact-Free Service
  • Pick Up & Delivery
  • Vehicle Sanitizing

Family Owned & Operated

With over 40 years of combined automotive experience and a passion for quirky vehicles, British auto repair is in our blood. Our team of certified technicians are factory trained and use the latest computer diagnostic equipment to quickly diagnose, service, and repair faults on all Jaguar models 1998 and newer. We are dedicated to providing dealership quality workmanship without the added cost or hassle. We purchase and maintain factory diagnostic equipment and encourage the continuing education of all employees to ensure that we are furnishing superior service and value. Our clients are our extended family; we want you to know that you always have a reliable, honest mechanic to turn to.

What Makes Us Different?

When you service your vehicles at Kings Cross Automotive, you can expect to experience the perfect balance--combining the best aspects of both a dealership and a mom-and-pop independent repair shop. Our clients are provided with the highest level of personalized service. All clients have access to our factory-trained shop foreman and, if needed, can enjoy a complimentary loaner vehicle or shuttle service. Without the added overhead costs of a franchised dealership, we are able to provide you with the best value when repairing your Jaguar, Land Rover, and Mini Cooper. If you choose to wait while your vehicle is being serviced, our customer lounge offers comfortable seating, complimentary coffee and wifi, cable TV, and a variety of current magazines. Have the little ones with you? No problem. We also have a kid's area approved by our very own Customer Relations expert, Aly.

Amenities

  • After Hours Drop-Off
  • Courtesy Vehicles
  • Customer Lounge
  • Free Wifi
  • Kids Play Area
  • Magazines
  • Refreshments
  • Shuttle Service

Meet Our Owner

  • Michael Raia, Owner at Kings Cross Automotive in Vancouver, WA

    Michael Raia

    Owner

    Michael Raia began his career in 2001 at Universal Technical Institute in Glendale Heights, IL. He graduated with a 4.0 GPA and honors. Michael was then selected to attend the Jaguar PACE Program in Orlando, FL and graduated at the top of his class with multiple factory certifications. Through the apprenticeship program, he was quickly hired as a journeyman technician at Hornburg Jaguar in Santa Monica, CA. In the following years, Michael worked for two other dealerships in Southern California — becoming ASE Certified and factory trained in Ferrari, Maserati, and Land Rover along the way. In 2010, Michael was recruited by a local independent Land Rover shop to move back to the Pacific NW (where he had grown up) and begin his career outside of the dealership. In 2014, Michael and his wife Katie were ready to fulfill their dream of becoming business owners; opening Kings Cross Automotive.

Testimonials

  • Always top notch, personal service from setting up an appointment, to the moment they hand the keys back after service has been performed. The entire team at Kings Cross lean forward to provide great customer service. For example, only after they've completed a full diagnostic on my vehicle, they'll typically call and offer straight forward and candid advice on how to proceed with a repair. When appropriate, they also explain advantages and disadvantages regarding what approach is best for repair. I appreciate this approach because it avoids costly guess work well as extra trips to the shop. If you're looking for independent but expert repair shop who consistently goes the extra mile, while also offering personal service for far less than the dealership rates -- then you'll appreciate what Kings Cross offers.

    Dsobay
  • I was looking at a used car and needed to get a pre-purchase inspection done. Kings Cross Automotive gave me an appointment on short notice and had it all done in less than an hour. They’re nice people and helped me buy with peace of mind.

    Noah
  • I had questions about noises in my 2010 XKR transmission. Rob was great in getting the car in quickly for diagnosis and follow up. Nothing wrong, but decided to do the full service oil and pan filter change based on mileage. Great technical knowledge along the way and fair pricing. Car shifts even better now. Would not hesitate to use this shop again.

    BB993

Awards & Affiliations

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